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Are you looking to downgrade your subscription, as you are no longer using all of the features your current plan is offering? Read on to find out how!
How to downgrade your subscription
If you are ready to downgrade your plan, please submit a ticket to our Subscription team.
- If you are on a monthly plan and you want to downgrade your subscription, please be informed that the change will be effective starting with your next billing cycle. Both changes in pricing and features are going to apply starting with your next renewal.
- If you are on an annual plan and you want to downgrade your subscription, please be informed that this is possible only after you have completed a full year. Both changes in pricing and features are going to apply starting with your next renewal. Also, the billing frequency (from annual to monthly) cannot be changed before the end of the current billing cycle.
You can find more details about our plans on our Pricing page.
If you decide that your previous plan suited your needs better, you can always Upgrade back.
What happens after you downgrade your plan?
Downgrade to Enhanced
After you downgrade your plan to Enhanced you will have access to:
Integrated Telehealth Appointments - Book, conduct and chart for tele-health appointments from within Unified Practice!
Google Calendar Sync - Connect your Unified Practice calendar securely with your Google Calendar to show booked and free times. (PHI is withheld).
HIPAA Compliant Email Marketing Integration with Constant Contact - Quickly create specific patient lists with advanced filters and connect them with your Constant Contact account.
Claim List and Insurance Tracking - Create HCFA/CMS1500 insurance claims from within your Unified Practice billing, see all your claims in once place! Track balances due and claims aging.
Licensed Reference Library from Nigel Wiseman, Matt Callison, Materia Medica, and Paradigm Publishing - Reference additional libraries to refine your practice and improve charting.
Front Desk Staff and/or Biller accounts - you can have up to 5 non-practitioner users to access specific clinic data.
Important:
You will no longer have access to Office Ally Integration
You have to limit the number of Front Desk Staff and/or Biller accounts to 5. If you had more than the current allowed number, you will have to mark them as inactive.
Downgrade to Starter
After you downgrade your plan to Starter you will have access to:
Online Booking & All Scheduling Features including E-mail reminders
Charting / Clinical Notes (EMR/EHR)
Super bills, Invoicing & Receipts, & Financial Reporting
Access to use our integrated merchant servicer, UnifiedPay
Licensed Reference Library from Nigel Wiseman and Paradigm Publishing
Front Desk Staff and/or Biller Account - you can have only 1 non-practitioner users to access specific clinic data .
Important:
You will no longer have access to Office Ally Integration (if you downgrade from Premium).
You have to limit the number of Front Desk Staff and/or Biller accounts to 1. If you had more than the current allowed number, you will have to mark them as inactive.
You will no longer have access to: Integrated Telehealth Appointments, Google Calendar Sync, Email Marketing Integration with Constant Contact, Claim List and Insurance Tracking.