How to Update Your iOS, Clear Browser History & Cache, and Enable Pop-Ups

Learn how to keep Unified Practice running smoothly on all platforms

What iOS Am I Using? Is It Up To Date? How Do I Update iOS?

Unified Practice is meant to be used with the most recent Apple Operating System (iOS for short). With that in mind, it's very important to make sure you are running the most recent version of iOS.


How do I check if iOS is up to date? How do I update?

  1. Tap the settings icon
  2. Select General on the left. Then, Software Update on the right.
  3. Follow the prompt to update if available. Otherwise, the device is up to date. The version will be listed as shown below.



Clearing browser history and cache

Sometimes when a device is updated, the browser needs to be reset so that the update can start working properly.

Here are instructions for how to clear the cache for:

  1. Firefox
  2. Chrome
  3. Safari/Mac

How to enable pop-ups in your browser:

To enable pop-ups for Safari:

  1. Click the Safari menu

  2. Choose Preferences

  3. Select Security and un-click Block pop-up windows

To enable pop-ups for Google Chrome:

  1. Once a pop-up is blocked a notification will be displayed in the right side of the URL bar

  2. Click the notification icon

  3. Next select Always allow pop-up from https://ehr.unifiedpractice.com

  4. Click done

  5. Refresh the page and try again

If you do not see this icon then you can enable pop-ups from the browsers settings. Click Here to watch a short video with instructions.