How Do I Update the Bank Account for My UnifiedPay Deposits?

Step 1: Contact Payment Support

Bank account changes must be initiated by the owner or control person on the account.

To begin the request, email Payments.AccountSupport@Fullsteam.com.

To help expedite your request, please include your Merchant ID in your email. You can find your Merchant ID by navigating to Billing > Pulse > Settings within Unified Practice.

Step 2: Complete the Bank Account Change Form

A secure Bank Account Change Form will be sent to the verified email address on file for the merchant owner or control person.

Complete the form and upload the required supporting documentation.

Step 3: Upload Supporting Documentation

You'll be asked to upload one of the following:

• A voided check (starter checks are not accepted)

OR

• A bank verification letter signed by a bank representative

The document must include:

• Name on the bank account
• Full routing number
• Full account number

Step 4: Request Review

Once your completed form and supporting documentation have been submitted, your request will be reviewed.

You'll receive confirmation once your bank account has been updated.

Questions?

Contact our Payment Support team by phone at (334) 329-6775, Extension 4 (Payment Services), then Option 2 (Payment Support).