Insurance Verification
      Back to home
      1. Unified Practice Knowledge Base
      2. Insurance Verification
      3. Insurance Verification

      The Insurance Verification Report

      Here is an example of the Insurance Verification Report and what the information in each column means.

      The Insurance Verification Report will show you a breakdown of the insurance verification status for each patient, and what each status means.


      If you have questions about your patient's insurance verification status, please reach out to upverification@acupbilling.com.


      The Insurance Verification Report


      Insurance Verification Status & Reasons

      Date added: When a check is triggered in our system
      Insurance company: N/A is displayed if you haven’t chosen the Insurance company from your predefined list when filling in Insurance details for that patient.  
      Eligibility Verification Status:

      • Verified - Verified by an insurance verification specialist

      • Incomplete - One or more insurance details were invalid or incomplete. Requires immediate action on your end

      • Checked By Clinic - Any insurance notes added by your staff will be marked as checked by clinic.

      • New - In the verification queue.
        Date Checked: Date when Insurance Verification specialists made an update to the patient file (changed the status, added benefit details etc.)
      View: Opens up the Insurance details for that patient file.


      At the top of the page, there are different filtering options such as by Patient name or ID, Provider, Status, or Date range.