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      Release Notes 11/2024

      Check out our latest improvements to our Web Application!

      Web Updates:

      Patient Portal: 

      • Locations, services and practitioners now display in alphabetical order.
        • This improvement is a highly requested feature request.
      • We added a text to the hard-coded CCPE policy:

      "A $1 pre-authorization might be placed on your credit card, it will be removed automatically and will not appear on your statement.”

        • This will add clarity to patients and reduce the number of calls they make to the clinics.
      Web EHR:
      • Updated Terms of Use on the Legal page from your Account.

      Bug Fixes: 

      • Resolved an issue: When cancelling an appointment with CCPE, the button "Keep the appointment" (which should just close the cancellation confirmation pop-up without cancelling the appointment) was not working. 
      • Resolved an issue: In Notification Settings, for the SMS confirmation of appointment confirmation, the title was wrong.
        • Instead of displaying "Accepted Confirmation" it was displaying "Rejected Confirmation"
      • Resolved an issue: Each time a CCPE appointment was booked with adding a new card on file, the $1 pre-authorization was processed.
        • Since the card is already validated when saving it on file, it will not re-validate the card.
      • Resolved an issue: Each save on a CCPE appointment without changing the assigned credit card triggered a new $1 pre-authorization.
        • This is now corrected, no pre-authorization is required since validation occurs when the appointment is booked.
      • Resolved an issue: If multiple CCPE appointments are booked in the same day, only the first booking would trigger a pre-authorization.
        • Since validation already occurred, further appointments booked on the same day will not have multiple pre-authorizations.