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How to Activate your EMV Terminal

Learn how to activate your PAX A77 or PAX A920 Pro EMV terminal for use with UnifiedPay.

Before you can begin processing payments, your new EMV terminal will need to be connected to Wi-Fi and activated through your Payments Dashboard. Follow the steps below to complete the setup:

  1. Connect the device to Wi-Fi
  2. Activate the serial number through the Payments Dashboard

Step 1: Connect the Device to Wi-Fi

Before activation, the device must have an active Wi-Fi connection. This setup is completed directly on the terminal.

Connect to Wi-Fi

  1. Turn on the device by holding the power button until the screen lights up.
  2. On the welcome screen, swipe up until a black bar with a white triangle appears.
  3. Double-tap the triangle to open the password prompt.
    1. Enter pax9876@@, then tap Enter.
  4. Swipe down from the top of the screen twice to fully expand the quick settings menu.
    1. Tap and hold the Wi-Fi icon to open the Wi-Fi settings.
  5. Select your Wi-Fi network, enter the password, and tap Connect.
  6. Wait until the network displays Connected before continuing.

 Note: A stable Wi-Fi connection is required for the terminal to complete activation. 

Step 2: Activate your Terminal

Once your device is connected to Wi-Fi, you can activate the terminal's serial number through the Payments Dashboard. 

  1.  In Unified Practice, navigate to Billing > Pulse to open the Payments Dashboard.
  2. Select Terminals from the left-hand menu.
  3. Click Activate Terminal in the upper-right corner.



 Enter Your Terminal Information 

  1. Select your Merchant ID from the Merchant dropdown.
  2. Select PAX as the Terminal Manufacturer.
  3. Select the correct Device Model: A77 or A920 Pro.
  4. Locate the Serial Number on the back of the device and enter it.
  5. Enter a Terminal Name (for example, “Front Desk”) to easily identify the device.
  6. Click Activate.

 

Note: Your PAX terminal must be connected to Wi-Fi for the activation to complete successfully (see step 1). 

Step 3: Select a Default Terminal, If Needed

This step is only needed if you have multiple card payment devices available in Unified Practice.

If your PAX A77 or A920 Pro is your only device, you can skip this step. 

  1. Navigate to Clinic Settings > Billing Information > Card Payment Settings.
  2. Under Select default terminal for card payments, select the device you would like to use as your default.
  3. Click Save.

The selected terminal will automatically be pre-selected when processing card payments.

Using an SREDKey2? If you would like to continue using your SREDKey2 card reader as a payment option, set Use SREDKey2 Terminal for card payments to Yes. 

Example:

If you have both our IDTech SREDKey2 card reader and a PAX A77/A920 Pro, your screen will look like the first screenshot. With the SREDKey2 toggle turned on, you’ll have the option to select which device should be your default for card payments (for example, SREDKey2 or Kristen’s A77).

Step 4: Process a Payment with Your EMV Terminal

Once your terminal is activated, you're ready to begin processing payments through Unified Practice.

  1. Click Receive Payment.
  2. Select Credit/Debit Card as the Payment Method and enter the amount to collect.
  3. Select Send to [Terminal Name] to send the transaction to your EMV terminal.
  4. The patient can insert, tap, or swipe their card, or use Apple Pay or Google Pay to complete the payment.
For complete step-by-step instructions on processing payments, see: [How to Receive a Payment with a UnifiedPay Terminal 

Need assistance? Reach out to Payments@unifiedpractice.com. We are happy to help!