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How Do I Request Changes to My UnifiedPay Account Information?

Learn how to request updates to your UnifiedPay account details, including business information, contact information, bank changes, and ownership changes.

To request changes to your UnifiedPay account, send an email to Fullsteam Payment Services at Payments.AccountSupport@fullsteam.com.

For security purposes, requests must be submitted by the account owner or an authorized user on the account.

Please include your business name and a brief description of the requested change.

Requests may include:

Business information

  • DBA (Doing Business As) name
  • Business address
  • Legal name or Tax ID (EIN)*
  • Ownership changes*

Contact information

  • Phone number
  • Email address

Payment information

  • Bank account used for UnifiedPay deposits
  • Merchant name that appears on cardholder statements

*Note: Changes to the legal business name, Tax ID (EIN), or ownership may require additional documentation or a new merchant application, depending on the type of change.

Need assistance?

If you have questions, you can contact Fullsteam Payment Services by phone.

  • Phone: 334-329-6775

  • Menu options: Option 4 (Payment Services), then Option 2 (Support)

Support hours: Monday–Friday, 8:00 AM–5:00 PM Central Time