Chat Feature for iPhone App!

Learn about the Chat Feature for iPhone App!

Jump to:

• How to send a Chat
• How Chat will display by Plan
• How to delete a message or file

How to send a Chat:

• Start by navigating to the Main Menu in the top left of the app and click the 3 vertical lines.
• Then click Chat.

• From the Calendar view, click the Plus sign + in the bottom right hand corner.
• Then click Chat.

• From the Patient File, click Attach or Chat under the Patient's name. (Based on your Plan)

How Chat will display by Plan:

• Starter Plan
  • File Sharing with your Patients
  • HIPAA compliant
  • CURES Act compliant

• Enhanced Plan
  • File Sharing with your Patients
  • HIPAA compliant
  • CURES Act compliant
  • Chat with your Patients

• Premium Plan
  • File Sharing with your Patients
  • HIPAA compliant
  • CURES Act compliant
  • Chat with your Patients
  • Chat with your Teammates

How to delete a message or file:

• Start by navigating to the Main Menu. This is located in the top left hand side.
• Click the 3 vertical lines.
• Then click the Chat icon.
• Now select a conversation.
• Press and hold on the message or file to delete it. A pop-up message will ask you to confirm the action. This will permanently delete this message.