How Do I Resubmit an Insurance Claim to Office Ally?

To resubmit a claim, follow these steps.

Step 1: Go to Billing, then Claim List.

Step 2: Find the claim.

Step 3: Click the gear icon.

Step 4: Change the status from "Submitted" to "Created."

Step 5: Click the "Edit" icon (pen & pad icon) and edit the billing.

Step 6: Make the desired changes in the Billing screen (add/remove/edit) then click "Save and Update Claim" when you're done.

Step 7: Come back to the Claim List, select the claim, and click the upload button. The updated claim will now be submitted to Office Ally.

(See image below for visual reference.)